SHIPPING AND DELIVERY

What is the order processing time?

For every product, when paying by bank transfer or online payment, we ship immediately after the funds are credited to our account. Shipments are delivered by courier companies – delivery time depends on the carrier, type of shipment, and recipient's address. It usually takes up to 2 business days.

Note! When paying by online bank transfer, the time to receive the package is extended by the transfer processing time.

What shipping options are available and what are the shipping costs?

WINGS offers the following delivery options:

  • Orlen Paczka
  • Inpost 24/7 Parcel Lockers
  • GLS Courier
  • GLS EU Courier
  • Courier
  • Packeta Courier

Shipments handled by our carriers are delivered on the next business day after dispatch (departure from the Wings warehouse).
Information about the estimated shipping date from the warehouse can be found on the product page.

W delivery, please check that the package is not damaged in any way.

Please note that once your order has been shipped, you cannot change the delivery address.

How can I track my shipment?

To check your order status, log in to your WINGS account.

After placing your order, you will receive a confirmation email with a tracking number, which will allow you to check the delivery status directly on our tracking page.

I entered an incorrect address, what should I do?

Please contact our Customer Service team immediately. We will make every effort to accommodate this request, but we cannot guarantee it. If we are unable to change the address, please contact the carrier directly to see what they can do for you. In the event that your order cannot be delivered or is returned to the sender due to incomplete or incorrect shipping information, please note that shipping charges are non-refundable.

Which countries do you ship to?

• Poland
• Slovakia
• Bulgaria
• Romania
• Czech Republic
• Austria
• Belgium
• Denmark
• Estonia
• France
• Germany
• Ireland
• Italy
• Latvia
• Lithuania
• Netherlands
• Spain
• Sweden
• Ukraine
• United Kingdom
• Greece


What are the shipping costs?

• Poland – shipping costs start at 15.99 PLN (Free shipping on orders over 249 PLN)
• Slovakia – shipping costs start at: €3.99
• Bulgaria – shipping costs start at: €3.99
• Romania – shipping costs start at: 10 RON
• Czech Republic – shipping costs start at: 50 CZK
• Austria – shipping costs start at: €6.99
• Belgium – shipping costs start at: €9.99
• Denmark – shipping costs start at: 69 DKK
• Estonia – shipping costs start at: €9.90
• France – shipping costs start at: €11.99
• Germany – shipping costs start at: €5.99
• Ireland – shipping costs start at: €15.99
• Italy – shipping costs start at: €6.99
• Latvia – shipping costs start at: €7.99
• Lithuania – shipping costs start at: €5.99
• Netherlands – shipping costs start at: €9.99
• Spain – shipping costs start at: €9.90
• Sweden – shipping costs start at: 100 SEK

• Greece – shipping costs start at: €6.99

• Ukraine – shipping costs start at: ₴250.00

• United Kingdom –shipping costs start at: £7.90